Terms & Conditions.

Welcome to Lavate Media. These Terms of Service ("Terms") govern your use of our website, services, and digital products provided by Lavate Media ("we," "us," or "our"). By engaging our services, you agree to be bound by these Terms.

1. Services and Scope of Work

Lavate Media provides digital marketing, web development, brand identity design, and content production services. The specific details, deliverables, timelines, and costs of any project will be outlined in a separate, mutually agreed-upon Statement of Work (SOW) or project proposal.

• Any requests outside the scope of the original SOW will be considered "out of scope" and may require a separate agreement or additional fees.
• We reserve the right to refuse service to any project that violates our ethical guidelines or promotes illegal activities.

2. Client Responsibilities

For us to deliver high-quality work on time, we require timely cooperation from our clients. You agree to:

• Provide all necessary materials, content, login credentials, and feedback in a timely manner.
• Ensure that any materials (images, text, logos) you provide do not infringe on any third-party intellectual property rights.
• Designate a primary point of contact authorized to make decisions and approvals for the project.

Delays in client feedback or material provision may result in corresponding delays in project delivery.

3. Payment Terms and Invoicing

Payment terms will be specified in your individual project proposal. Our standard payment structure requires a non-refundable deposit (typically 50%) before any work commences, with the remaining balance due upon completion and prior to the final handover of assets.

• All invoices are payable within 7 days of receipt unless otherwise stated.
• Lavate Media reserves the right to halt work or withhold final deliverables until outstanding balances are cleared.
• Late payments may incur a late fee of 1.5% per month on the outstanding balance.

4. Revisions and Approvals

We build our processes around structured feedback. Our standard proposals include a set number of revision rounds (typically 2-3 rounds) at specific milestones.

Once a milestone or final design is approved in writing (including email), any subsequent changes to that approved work will be billed at our standard hourly rate.

5. Intellectual Property Rights

Upon final payment in full, the client is granted complete ownership and rights to the final deliverables as outlined in the SOW. However, the following conditions apply:

• Lavate Media retains the rights to all working files, preliminary concepts, and unused drafts.
• We reserve the right to display the final deliverables, along with a description of our role in the project, in our portfolio, website, and social media for promotional purposes, unless a Non-Disclosure Agreement (NDA) specifically prohibits it.

6. Confidentiality

We respect your business secrets. Lavate Media agrees to keep all proprietary information, trade secrets, and non-public data provided by the client strictly confidential. We will not disclose this information to any third parties without prior written consent.

7. Warranties and Limitation of Liability

While we strive for perfection and use industry-standard practices, Lavate Media does not guarantee specific business results, search engine rankings, or sales figures resulting from our services.

In no event shall Lavate Media be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data, arising out of or in connection with our services. Our maximum liability under any circumstance shall not exceed the total amount paid by you for the specific project in dispute.

8. Termination of Agreement

Either party may terminate a project with a 14-day written notice. If the client terminates the project prior to completion, the client will be billed for all work completed up to the date of termination, and the initial deposit will not be refunded. Lavate Media reserves the right to terminate the agreement immediately if the client breaches these Terms (e.g., non-payment or abusive behavior).

9. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India. Any legal actions or proceedings shall be brought exclusively in the courts located in our operating jurisdiction.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this website. Your continued use of our services after any changes indicates your acceptance of the updated Terms.